1. An adult must be present during service duration.
  2. Equipment must be freely accessible.
  3. High speed internet connection may be required for some services.
  4. Appointments should be cancelled/changed at least 1 hour in advance. To avoid a minimum service charge.
  5. M.I.R Information Technology reserves the right to rearrange or cancel appointments, but will make every effort to accomodate client’s first choice of date and time.
  6. Standard on-site service is restricted to a 20 miles radius from corporate office.
  7. Workmanship on services is guaranteed for a period of 30 days. Reconfigurations, changes and/or modification to the serviced equipment will strictly void warranty.
  8. Payment is due upon completion of service. Payments are made by major credit cards or cash only. SORRY, NO PERSONAL CHECKS ACCEPTED.
  9. Some equipment repair services may not be available on-site, for which lab services will be offered. Equipment will be picked-up from client’s residence and returned to the same location in another appointment. Our typical turn-around time is 1 business day or less, unless special order parts are required.

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